Privacy Policy
Your Privacy Matters
Transparent data protection for the self-hosting era
At Edgible, we believe in data sovereignty—not just for your AI agents, but for your personal information too. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
Information We Collect
We collect information to provide and improve our self-hosting services:
Personal Information
- Contact details: Name, email, company information
- Billing information: Address and payment details (processed securely)
- Account data: Preferences and service configurations
- Communication records: Support requests and correspondence
Technical Information
- Usage data: How you interact with our services
- Device information: Browser type, IP address, operating system
- Log data: Pages visited, time spent, error reports
- Cookies: To remember your preferences and improve your experience
How We Use Your Information
We use your information to:
🔒 Provide Secure Services
- Deliver our self-hosting platform and AI agent deployment tools
- Process transactions and manage your account
- Provide technical support and customer service
🛡️ Protect Your Data
- Monitor for security threats and prevent fraud
- Ensure compliance with data protection regulations
- Maintain the integrity of our services
📈 Improve Our Platform
- Analyze usage patterns to enhance user experience
- Develop new features based on user needs
- Optimize performance and reliability
Your Data Rights
You have complete control over your personal information:
Access & Control
- View all data we have about you
- Update or correct your information
- Download your data in a portable format
- Delete your account and associated data
Communication Preferences
- Opt-out of marketing emails
- Choose notification settings
- Control cookie preferences
- Manage data sharing options
To exercise these rights, contact us at privacy@edgible.com
Data Security & Protection
We implement enterprise-grade security measures:
Encryption & Storage
- All sensitive data encrypted in transit and at rest
- Secure servers with limited access controls
- Regular security audits and assessments
- Compliance with industry security standards
Access Controls
- Role-based access to personal information
- Multi-factor authentication for staff
- Regular security training for our team
- Incident response procedures
Information Sharing
We do not sell your personal information. We may share information only:
- With your consent: When you explicitly authorize sharing
- Service providers: Trusted partners under strict confidentiality agreements
- Legal requirements: When required by law or to protect rights
- Business transfers: With notice in case of company acquisition
Data Retention
We retain your information only as long as necessary:
- Account data: Until you delete your account
- Billing records: 10+ years as required by law
- Support communications: 3 years for service improvement
- Usage analytics: Anonymized after 2 years
International Data Transfers
Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses for international transfers
- Adequacy decisions where applicable
- Your explicit consent for specific transfers
Children’s Privacy
Our services are designed for business users and are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via:
- Email notification to your registered address
- Prominent notice on our website
- In-app notifications for active users
Contact Us
For questions about this Privacy Policy or your data rights:
Edgible Pty Ltd
ABN: 14675437439
Email: privacy@edgible.com
Website: https://www.edgible.com
Edgible
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